Samsung Refrigerator Problems & Troubleshooting




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Over the last many decades, Samsung has evolved into one of the most trusted and reliable home appliance manufacturers. Samsung refrigerators are well known for their durability and excellent performance. But like other refrigerators, they can be worn out over time.

The common Samsung refrigerator problems include refrigerator making a loud sound, food going bad due to uneven temperature, leaking water, refrigerator freezing food, ice maker overflowing, light not working, Refrigerator running continuously, etc.

If your Samsung refrigerator starts malfunctioning or stops working, understand the problem first and learn about it. Some easy methods of troubleshooting can fix these problems. In this article, we’ll highlight some of the problems with Samsung refrigerators and their troubleshooting.

Samsung Refrigerator Problems & Troubleshooting
Image by studio4rt on Freepik

Samsung Refrigerator Problems And Troubleshooting

Samsung refrigerators can be subject to damage following overuse or regular usage for a long time. These refrigerators have a good reputation for their trustworthy services. Despite all these advancements, refrigerators can be prone to some damage.

The cooling process of refrigerators includes many parts. Different components contribute in different ways. So problems can arise in any of these parts. It can be found in the evaporator fan, the condenser coils, compressor, thermostats, water dispenser, or on the control board.

Each of these problems has its own signs and symptoms. To fix these problems, understanding where the problem originated is very important. Sometimes the solution is as simple as troubleshooting, and sometimes you may have to call a professional repairman.

Let’s talk about some of these problems and Samsung refrigerator troubleshooting.

Refrigerator Making Loud Sound

Refrigerators have a sweet humming sound when they are functioning. But, you’re expected to hear buzzing or rattling sounds when any of the parts of the refrigerator start malfunctioning.

This problem is amongst the most common issues with refrigerators and can potentially include many parts. The common reasons are mentioned below.

  • Problems with the Evaporator Fan: The evaporator fan of the refrigerator can sometimes get stuck with foreign bodies or excessive dust and cause loud noises. Also, a broken evaporator fan can cause rattling noises. To troubleshoot this problem, open up the rear panel of your fridge and see whether the fan is whirling swiftly or not. Try to spin it manually and replace it if it’s broken.
  • Misplaced drain pan: The drain pan is usually placed under the refrigerator. Check whether it’s in the right position or misplaced. Place it tightly against the bottom panel using duct tape.
  • Malfunctioning Compressor: An excessive buzzing noise can be a result of a bad compressor. Check the compressor of your refrigerator and clean up the dirt. Call a professional repairman to replace or repair it.
  • Dirty condenser coils and fan: A dirty condenser fan and condenser coils can force the refrigerator to use more energy to work. Eventually, it will cause the refrigerator to make a buzzing sound. Clean the condenser fan and coils every six months. You can use a vacuum cleaner or a clean cloth for this purpose.
  • Other possible reasons: There can be other things causing your refrigerator to hum loudly. The issues can be related to the thermostat and the waterline. Check these to find any malfunction.

Food Goes Bad Due To Uneven Temperature

The consistency of the internal temperature in your refrigerator is essential to keep the food and other items fresh. But sometimes the temperatures can fluctuate for some reason.

Some major problems are mentioned here:

  • Opening the Door Too Frequently: When you open the door of your refrigerator, the warm air from outside enters the refrigerator, and cold refrigerants flow outside the fridge. This can cause a fluctuation in temperatures.
  • Loose Door Seal: If the door seal is loose, the same thing mentioned earlier will cause an uneven temperature.
  • A Broken Thermostat: Thermostats are one of the most important components of a refrigerator that controls the internal temperature. If the thermostats are broken, the refrigerator won’t be able to detect the temperature and set it properly.

Unfortunately, the only way to fix this issue is to replace the thermostat. Call a professional repairman for this purpose.

Samsung Refrigerator Leaking Water Problem

You can’t overlook a leaking fridge since any possible water damage will charge you extra in floor repair and other expenses. Luckily, once you look in the right places, troubleshooting a leaking refrigerator is simple.

The solution may be as simple as adjusting the position of a fridge or unclogging congested lines. All you have to understand is how to get to those spots. To understand what to do to repair a leaking refrigerator, start by analyzing the most likely reasons.

Some easy troubleshooting methods are given here.

  • Clean and clear the pipes supplying water.
  • Change the position of the refrigerator. Make sure it’s perfectly level.
  • Check the drain pan. Fix it if broken.
  • The defrost drain should be clear of any clogs.
  • Check the ice maker for any possible leakage.
  • Make sure the door seal is intact.
  • Check the pressure of the water inlet valve. Fix it if the pressure is below the average.

Refrigerator Freezing Food

The main job of a refrigerator is to keep food fresh and cold. It shouldn’t act like a freezer. If it starts to act like a freezer, freezing up your food, the issue needs to be solved quickly.

The possible reasons include:

  • The internal temperature is set too low. The ideal temperature of a refrigerator should be 38 degrees to 40 degrees Fahrenheit.
  • Foods kept too close to the air vents block the air passage.
  • The door seal is loose.

To fix this problem, check out these troubleshooting tips:

  • Maintain the optimum temperature inside the refrigerator.
  • Move your food away from the air vents. Ensure the clear circulation of refrigerants.
  • The door seals should be replaced immediately if diagnosed with any problem.

Refrigerator Ice Maker Overflowing

For many reasons, the ice makers in your Samsung refrigerator can overflow. We’ll try to highlight some major problems and solutions here.

  • Problems with the valve of the water inlet: The minimum pressure of the water inlet valve should be 20 psi. If the pressure is less than 20 psi, the water inlet valve will not close, causing more water to enter the ice maker. Unfortunately, you need to replace the water inlet valve if it’s broken.
  • Low water pressure: If the water pressure inside the lines is too low, it will fail to create 20 psi pressure on the valve. Make sure the water supply is adequate and the lines are clear of any obstacles.
  • Wrong Assembly of the Ice Maker: If you have recently set the ice maker and it’s overflowing, you might have installed it wrong. Open it up again and set it afresh. Make sure to educate yourself with the proper instructions from the user’s manual.

Refrigerator Light Not Working

The bulb inside the refrigerator lights up as soon as you pull the refrigerator door. It is similar to the lights that we use in our homes. They are usually marked at 25 watts and run on 120 volts of electricity. If you notice your refrigerator light isn’t working, look for these possible reasons.

  • Check the bulb: First things first, make sure that the bulb is working just fine. Take out the bulb and try to light it up using other ports in your home. If it’s broken, replace it with a new one. As simple as that!
  • Check the power supply: the bulb is connected to the refrigerator with some wires. Check the wires and the connections with the bulb. If you can’t detect proper electricity in it, you may have to change the wiring.

Also, make sure that the circuit and GFCI outlets are working. You need the help of a professional repairman for this purpose.

Refrigerator Runs Continuously

Refrigerators stop running when you open the door or when the desired temperature is acquired. But some underlying issues cause refrigerators to run continuously. Let’s highlight some of these problems with solutions.

  • Dirty condenser coils force the refrigerator to work harder to excrete hot air. If your condenser coils are dirty, make sure you clean them every six months.
  • A defective defrost heater can cause an excessive accumulation of ice inside the evaporator coils, which, in turn, forces the refrigerator to work continuously.
  • A defective thermostat can also cause this issue. Replace your thermostat if an issue is detected.
  • The control board and the defrost control board are two important parts of a refrigerator. They are in charge of maintaining the power supply to the units. If they are malfunction, the coordination will be affected.

Samsung French-Door Refrigerator Problems

Samsung French-door refrigerators are the newest models on the market. They come with their own pros and cons. Some experts say that they are more prone to damage and can cost you more money to repair.

Like the traditional side-by-side or top freezer models, French-door refrigerators have the same problems and the solutions are also the same. In most cases, the compartments of French-door refrigerators are controlled by two separate units, which makes them easy to troubleshoot but difficult to detect.

When To Call A Technician

Here’s the golden piece of advice, do not try to fix your refrigerator if you do not have perfect knowledge of it. You can try the basic troubleshooting steps, but for more complex problems, you must call a repairman.

Especially for the problems with the thermostat, control board, and internal parts replacement, you should get professional help.

Can You Ask Refund?

Yes. You can ask for a refund from Samsung. But you have to initiate the approach within the first 10 days of purchase. You are expected to get a refund within a week or so.


Q. Is it worth repairing a Samsung refrigerator?

Absolutely! If your Samsung refrigerator is broken and it hasn’t been five years since you bought it, then it’s worth fixing. But again, the whole thing depends on the severity of the damage and the parts requiring replacement.

Refrigerators these days are so convenient for repairs. The system is packed with components that are independent of each other while functioning. Standard repair costs can start at anywhere near $10 and can be as high as $200. But in both cases, it is worth going for a repair rather than buying another refrigerator.

Q. Why is my Samsung fridge making a loud humming noise?

Normally functioning refrigerators make a subtle humming sound, which is bearable. But if your Samsung refrigerator is making a loud humming noise, then one of the reasons could be:

  • If the connection to the waterline is detached,
  • If the ice maker is filled with excessive water,
  • Any problems with the compressor

Q. How do I stop my Samsung refrigerator from freezing?

Your Samsung refrigerator can start over-freezing, which might be an annoying thing to fix every time it occurs. There can be many reasons why your refrigerator is over-freezing. You have to try different methods to stop it from freezing. They are:

  • Make sure the door seal is clean.
  • Replace the door gasket of your refrigerator.
  • Check the ice flap.
  • Arrange the stuff in your refrigerator in a different manner.
  • Check if there is any leakage in the tube.
  • Make sure the ice maker has no problems.

Q. What does the red filter light mean on a Samsung refrigerator?

A red filter light means your Samsung refrigerator water filter needs replacement. After installing a new water filter, the filter light will be blue. Eventually, the light will start to turn purple after six months of use.

If the red light appears, you will have to change the filter. If the light doesn’t disappear after replacing the filter, you may have to force reset the refrigerator.

Q. How often should you change the water filter in a Samsung refrigerator?

The standard duration of using a water filter is about six months. So you should change the water filter twice a year.

As soon as the red filter light appears, you should change the filter. But sometimes the filter needs early replacement. In that case, look for the signs of a faulty water filter and replace it.

Q. Are Samsung refrigerators expensive to repair?

The repair cost of Samsung refrigerators varies depending on two important factors. They are:

  • The model of the refrigerator and its availability of it in the market
  • the parts that need repairing.

The repair cost of a French-door Samsung refrigerator is more than that of a side-by-side refrigerator. The more advanced the technology in your refrigerator is, the more expensive it will cost to repair it.

The standard repair cost starts at $50 and goes up to almost $400, depending on the part that needs repairing.

Q. Do Samsung refrigerators have compressor problems?

Samsung has been producing one of the most reliable home appliances for ages. Very few consumers can complain about the quality and durability of Samsung refrigerators. A newly bought refrigerator is very unlikely to have compressor problems within the first 5 years.

But since they are home appliances, any unwanted incident can lead to compressor problems in your Samsung refrigerator.


Samsung refrigerator problems are similar to those of other brands’ refrigerators. And the solutions are quite the same. After detecting the problem, try to understand which part is at fault. Make sure to go through the manual. Do not hesitate to call a technician if you have doubts about your ability to fix the issue.

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